Operations Manager

This is a remote position based in Maryland, open to candidates who live in or are willing to frequently travel to Maryland. The position will remain open until filled. Interviews will be scheduled on a rolling basis.

Get a downloadable version of the job posting here.


The Baltimore Abortion Fund (BAF), founded in 2014, is a nonprofit organization that provides assistance to individuals who live in or travel to Maryland for abortion care. BAF is part of the National Network for Abortion Funds, which includes over 70 independently operated funds across the United States supporting the reproductive health decisions of their callers. BAF operates a confidential helpline and makes financial commitments to fill the gap between what callers can afford and the full cost of their procedures, connects callers to practical support resources, and provides information on how to access abortion care. Using an intersectional reproductive justice lens, BAF works to dismantle white supremacy by removing systemic barriers people face when accessing abortion care. BAF also actively works to reduce abortion stigma within Maryland and participates in the broader conversations shaping local and state-wide policy affecting our callers. Learn more about our impact here.


BAF seeks an Operations Manager to oversee and drive the operations and administrative needs of the organization. Reporting to the Director of Development and Communications, the Operations Manager ensures that operations meet high standards of excellence, enabling the BAF team to focus on driving strong caller and organizational outcomes. They will maintain an overarching vision for BAF operations, facilities, risk management, technology, and contract management. They will lead system and process analysis to improve operational efficiency, maintain mission alignment, and ensure staff are resourced with the tools they need to support BAF’s callers and the communities that BAF serves.

The ideal candidate will have a commitment to reproductive justice, an understanding of the trauma endured by our clients, including issues pertaining to gender, race, poverty, and class, and will be able to work effectively in a diverse and progressive office environment. They will share BAF’s core belief in the value and importance of access to a full spectrum of reproductive health options and operate with a high degree of confidentiality and respect for our callers. They will be a flexible self-starter who is willing to tackle new projects and take on additional work as necessitated by the evolving needs of our callers and team.

BAF values shared power, collaborative decision-making, and mutual accountability among colleagues. The Operations Manager will work strategically with BAF’s Co-Director Team, consisting of the Director of Development and Communications and the Director of Resource Coordination, and the rest of the staff to maintain the organizational structures that support these values for BAF’s entire five-person team.


The Operations Manager will demonstrate success through their proficiency of these key competencies:

Mission & Values Alignment: You bring a strong commitment to abortion access and full reproductive healthcare for all and an understanding and appreciation of the barriers to reproductive health and a passion for removing those barriers.

Strong Collaborator and Relationship Builder: You build and maintain positive working relationships with others and foster cooperation and teamwork across your sphere of influence to expand organizational impact. 

Resolve: You deliver outcomes despite obstacles, take setbacks in stride, and see challenges as opportunities to grow. You bring a track record of galvanizing yourself and others around goals and a vision for impact. 

Manage Self: You reliably prioritize the highest impact work amongst competing demands, delegate effectively, hold accountability for your team’s outcomes, and produce quality work consistently.    

Leading and Managing for Results: You clearly set high expectations, motivate others to action, and hold others accountable across varying levels of positional authority by identifying manageable goals and progress indicators. You create, monitor, and adjust plans based on data, in addition to proactively flagging and mitigating risk by identifying root causes for challenges and effectively problem solving. And as a responsible steward, you focus effort and resources on meeting those goals in an efficient and effective manner.


Lead Operations! You will develop and implement systems and processes that support efficient operations management, and you will successfully manage BAF’s day-to-day operations, including office management, technology, facilities, and event coordination. You will direct and support any part-time and volunteer operations staff, and coordinate with full-time staff and volunteers across functional areas. You will also serve as the primary point of contact for supplies and technology inventory.

Fund Abortion! You will support BAF’s mission to provide financial assistance to people seeking abortions in Maryland by ensuring that BAF has a strong and thriving operational infrastructure to sustain this work. You will drive  the vital administration of finance, human resources, and payroll functions for the entire BAF team. And you will support BAF’s staff with operational tasks by gathering, analyzing, and tracking necessary data, including tracking and processing invoices and reimbursements for staff and vendors. You will also support staff with employee onboarding, orienting volunteers and new hires to BAF policies, and acting as a liaison with BAF’s PEO and other vendors responsible for payroll and HR.

Build power! In this position, it will be necessary to collaborate with your team members in order to create an organization that is built on shared values. This will include being active in a shared-power system that clearly defines areas of collaboration vs. autonomy for all staff roles and incorporates relevant perspectives into decision-making. You will provide and receive ongoing mentorship, and take an active role in building justice-based and equitable policies and procedures that dismantle systems, structures, and processes that are oppressive and support an organizational culture that intentionally removes barriers that prevent staff members from showing up as their preferred selves at work.

Scale up! BAF is at an exciting inflection point as it is assembling a team of full-time staff. This means that the ideal candidate is open to a role that continues to evolve and grow and recognizes that the scale and scope of the work may change as BAF scales. Consequently, there will be special projects and initiatives that will require the leadership and support of the Operations Manager. The ideal candidate would be someone who brings their own passion to this work and is willing to be flexible with organizational growth.


The starting salary for this position is $65,000, plus robust health and leave benefits.


You may submit a traditional resume and cover letter, a video application, or any other form of an application that you believe highlights your qualifications and interests. Candidates are encouraged to apply even without meeting 100% of the role requirement. 

December 31, 2021 is the deadline for priority consideration
January 21, 2022 is the deadline for all applications

Interviews will be scheduled on a rolling basis after January 3, 2022.



The physical demands and work environment described here are representative of those an employee encounters while performing essential functions of this job. We reasonably accommodate staff members and/or applicants with disabilities.


As an organization working in solidarity with the reproductive justice movement, BAF is committed to fostering the leadership and elevating the voices of women, young people, people of color, Native people, immigrant and refugees, low-income people, LGBQ+, and transgender, gender non-conforming, and non-binary people, people who have had abortions, people with disabilities, young parents, people who were formerly imprisoned, people who have received funding for abortions, and people living in the many intersections of these experiences. We encourage people from these communities to apply.

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  • Anonymous
    published this page in Jobs 2021-12-15 18:51:25 -0500